Thank you for shopping at Heaven Made. We are dedicated to providing top-quality products and excellent customer service. Please review our refund and return policy carefully before making a purchase.

1. Order Confirmation: Once your order is confirmed and processed, it cannot be canceled, refunded, or returned. Please ensure that you review your order carefully before finalizing your purchase.

2. Shipping Address: It is the customer's responsibility to provide the correct shipping address when placing the order. Please double-check your shipping details to ensure timely and accurate delivery.

3. Defective or Damaged Items: In the rare event that you receive a defective or damaged item, please contact us within 48 hours of receiving your order. We will assess the issue and provide a suitable resolution.

4. Exchanges: We do not offer exchanges for size or color preferences. Please refer to our size guides and product descriptions before placing your order.

5. Exceptions: Refunds or returns may be considered in exceptional circumstances, such as shipping errors on our part or product defects not mentioned in the product description.

By placing an order with Heaven Made, you agree to abide by the terms and conditions outlined in this refund and return policy.